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Privacy Policy

Last Updated: December 1, 2023

Summary: We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our website and purchase our products.

1. Information We Collect

1.1 Personal Information

When you make a purchase or create an account, we collect:

  • Contact Information: Name, email address
  • Payment Information: Processed securely by our payment providers (we don't store full payment details)
  • Account Information: Username, password (encrypted)
  • Purchase History: Products purchased, download history

1.2 Technical Information

We automatically collect certain information when you visit our website:

  • Device Information: IP address, browser type, operating system
  • Usage Data: Pages visited, time spent, click patterns
  • Cookies: Small data files stored on your device (see Cookie Policy below)

2. How We Use Your Information

We use the information we collect for the following purposes:

Purpose Legal Basis
Processing your orders and providing digital products Performance of contract
Providing customer support and responding to inquiries Legitimate interests
Sending important updates about your purchases Performance of contract
Improving our website and product offerings Legitimate interests
Preventing fraud and ensuring security Legal obligation and legitimate interests
Sending marketing communications (with consent) Consent

3. Data Sharing and Disclosure

3.1 Service Providers

We share your information with trusted third-party service providers who assist us in operating our website and conducting our business, including:

  • Payment Processors: To handle secure payments
  • Email Service Providers: To send order confirmations and updates
  • Analytics Providers: To understand how users interact with our website

All service providers are contractually obligated to protect your data and use it only for the purposes we specify.

3.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government agencies).

3.3 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL encryption for data transmission
  • Secure payment processing through reputable providers
  • Regular security assessments and updates
  • Limited access to personal data on a need-to-know basis
  • Secure password storage using encryption

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

  • Account Information: Retained while your account is active
  • Purchase Records: 7 years for tax and legal purposes
  • Marketing Data: Until you unsubscribe or withdraw consent
  • Support Communications: 3 years for service quality purposes

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal data
  • Restriction: Request restriction of processing of your data
  • Portability: Request transfer of your data to another organization
  • Objection: Object to processing of your personal data
  • Withdraw Consent: Withdraw consent at any time where we rely on consent

To exercise any of these rights, please contact us using the information in the "Contact Us" section.

7. Cookies and Tracking Technologies

7.1 Types of Cookies We Use

  • Essential Cookies: Required for the website to function properly
  • Analytics Cookies: Help us understand how visitors interact with our website
  • Preference Cookies: Remember your settings and preferences
  • Marketing Cookies: Used to deliver relevant advertisements

7.2 Cookie Management

You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, if you disable cookies, some features of our website may not function properly.

8. International Data Transfers

Your personal data may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country.

We ensure appropriate safeguards are in place for international data transfers, including standard contractual clauses and adequacy decisions.

9. Children's Privacy

Our website and products are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new privacy policy on this page and updating the "Last Updated" date.

We encourage you to review this privacy policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

CodeCrafters by CodeWithTechDev

Email: privacy@codecrafters.com

Website: www.codecrafters.com

We will respond to your inquiry within 30 days.

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